Privacy Policy

This Privacy Policy applies to the collection, storage, use and disclosure by Lone Royal Clothing of your (You, Your) personal information.

Access to loneroyal.com (Site) is conditional on your acceptance of the terms of this Privacy Policy. This Privacy Policy forms part of our Term and Conditions, and by using the Site, you confirm that you have read and agree to comply with these Terms and consent to the collection, storage, use and disclosure of your Personal Information in accordance with those Terms.  This Privacy Policy applies to information provided to us whether via our Site or by any other means. If you are under the age of 16, you must obtain the consent of your parent or guardian prior to using this Site.

At lone royal, we value your privacy and treat any Personal Information  that you give to us with the utmost care and respect.

The following Privacy Policy explains what information we collect and what we use it for.

COLLECTION AND USE OF PERSONAL INFORMATION

We collect information from you when you use our Site, order our products on our Site, subscribe to our newsletter or upload photos to our Site.  When ordering products or registering on our Site, we may ask you to provide your name, e-mail address, phone number and other information which we may reasonably require in order to provide our products and services. By providing Personal Information to us, you warrant that you have all necessary consents and authorisations required to provide that information.

Some Personal Information (e.g. race, ethnicity, health information etc.) is considered sensitive and requires a higher level of protection under the Privacy Law.  We do not collect sensitive information unless we have your express consent and the collection is reasonably necessary for us to pursue one or more of our functions or activities, or where the information is required or authorised by law or necessary for the establishment, exercise or defence of a legal claim.

Why do we collect Personal Information and how do we use it?

  1. to process transactions;
  2. to personalize your experience and keep you informed of upcoming events and our activities;
  3. to improve our Site offerings based on the information and feedback we receive from you;
  4. to improve customer service by responding to your customer service requests and support needs;
  5. to enable us to comply with any regulatory reporting and legal obligations; and
  6. to enable us to transfer the same to any successors and/or assigns of our business.

Do we share Personal Information with third parties?

We will not disclose information that personally identifies you to any third party, other than as set out in this Privacy Policy.

We may disclose your Personal Information to third party service providers that we engage in order to deliver the services that we provide to you, to assist with delivery, security, banking, payment processing or technology services, but only in relation to providing our services to you. We may also provide personal information to third parties to assist us with customer analytics. We take reasonable steps to ensure that these organisations are bound by privacy obligations in relation to the protection of your Personal Information - these parties are required safeguard your Personal Information and only use it for the purposes it was supplied.

In the event of a security incident involving unauthorised access, use or disclosure of Personal Information where a third party with whom we share Personal Information is involved, we will seek to work cooperatively with them to protect the Personal Information we have shared with them.
We may also disclose your Personal Information where we believe it is required to by law, or necessary to enforce our Terms and Conditions, or to protect ours or others rights, property, or safety.  If you provide Personal Information and request it to be published on the Site, you consent for us to make your Personal Information public.

Accuracy and access to your Personal Information

We take all reasonable steps to ensure that your Personal Information held by us is accurate, up-to-date, complete, relevant and not misleading.  If you believe that any of your Personal Information is not accurate, up-to-date, complete, relevant and misleading, please contact us at loneroyal.com and we will take all reasonable steps to correct it within a reasonable time.

Contact us

If you have any questions regarding this Privacy Policy, or if you are concerned that there has been a breach of the Privacy Laws or this Privacy Policy in relation to Personal Information held by lone royal, please contact us at loneroyal.com